Terms of service
Terms of Service
Last updated: 30 September 2026
Welcome to ELVRÉ. By accessing or using our website and purchasing our products, you agree to these Terms of Service.
1. About ELVRÉ
ELVRÉ is a clothing brand offering apparel and related products through our online store.
In these Terms, "ELVRÉ", "we", "us", and "our" refer to ELVRÉ. "You" refers to the customer or user of our website.
2. Products
We make every effort to ensure that our product descriptions, images, colours, sizing information and other product details are accurate. Colours may appear slightly different depending on your device or screen.
Product availability may change without notice.
3. Orders
When you place an order through our website, you are agreeing to purchase the selected products.
We reserve the right to refuse or cancel an order where necessary, including where there is an error in product information, pricing, availability, or suspected fraudulent activity.
If we cancel an order after payment has been received, you will receive a refund for the cancelled order.
4. Pricing and Payment
All prices displayed on our website are in Australian dollars (AUD), unless otherwise stated.
You are responsible for providing accurate payment and billing information when placing an order.
Payment must be successfully received before an order can be processed and shipped.
5. Shipping
We offer shipping to locations specified at checkout.
Available shipping options, delivery estimates and shipping costs will be displayed at checkout before you complete your purchase.
Shipping costs may vary depending on the delivery location, shipping method and any promotional offers that may apply at the time of purchase.
ELVRÉ may offer free shipping promotions from time to time. Any applicable free shipping offer will be clearly displayed at checkout or communicated through our promotional materials.
Delivery times are estimates only and may vary due to circumstances outside our control, including carrier delays, public holidays, weather, or other unforeseen circumstances.
Once an order has been handed to the shipping carrier, ELVRÉ is not responsible for delays caused by the carrier.
6. Returns and Refunds
Our returns and refunds are governed by our Refund & Returns Policy.
Nothing in these Terms excludes or limits any rights or remedies you may have under the Australian Consumer Law.
7. Website Use
You agree to use our website only for lawful purposes.
You must not use the website for fraudulent or unlawful activities, attempt to interfere with or damage the website, attempt to gain unauthorised access to our systems, or copy or exploit our website content without permission.
8. Intellectual Property
All content on the ELVRÉ website, including our name, logo, branding, photographs, graphics, designs, text and other materials, is owned by or licensed to ELVRÉ unless otherwise stated.
You may not reproduce, modify, distribute or commercially use our intellectual property without our written permission.
9. Accuracy of Information
We make reasonable efforts to ensure that information on our website is accurate and up to date. However, we do not guarantee that all information will always be complete, accurate or error-free.
We reserve the right to correct errors and update information when necessary.
10. Limitation of Liability
To the extent permitted by law, ELVRÉ will not be responsible for losses or damages arising from the use of our website or products except where we are required to provide a remedy under applicable law.
Nothing in these Terms excludes, restricts or modifies rights or remedies that cannot legally be excluded under the Australian Consumer Law.
11. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated "Last updated" date.
12. Contact Us
If you have any questions about these Terms of Service, please contact us at:
ELVRÉ
Email: Elvre.au@gmail.com