Shipping Policy

Last updated: September 2026

At Élvre, we aim to make every part of your experience seamless — from placing your order to receiving it.

Order Processing

All orders are carefully prepared and dispatched from Australia.

Please allow 1–3 business days for your order to be processed and packed before it is shipped.

Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

Please note that orders placed on weekends or public holidays will begin processing on the next business day.

Shipping within Australia

We currently offer shipping across Australia.

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days

Delivery times are estimates provided by the shipping carrier and may vary depending on your location, carrier delays, public holidays, or other circumstances outside of our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address and selected shipping method.

From time to time, Élvre may offer free shipping promotions. Any applicable promotion will be clearly stated on our website.

Tracking Your Order

Once your order has been dispatched, you will receive an email with your tracking number.

You can use this tracking number to follow the progress of your delivery through the relevant shipping carrier.

If your tracking information has not updated for several business days, please contact us and we will assist you where possible.

Incorrect Shipping Information

Please ensure that your shipping information is correct before completing your order.

If you provide an incorrect or incomplete address and your order has already been dispatched, Élvre may not be able to redirect the package.

Any additional shipping costs resulting from an incorrect address may be the responsibility of the customer.

Delayed or Lost Orders

Élvre is not responsible for delivery delays caused by shipping carriers, incorrect address information, weather events, public holidays, or other circumstances outside of our control.

If your order appears to be lost or has not arrived within a reasonable timeframe, please contact us at Elvre.au@gmail.com and we will work with you to resolve the issue.

International Shipping

International shipping availability may vary.

If international shipping is available for your location, the available shipping options and costs will be displayed at checkout.

Customers are responsible for any applicable customs duties, import taxes, or other fees imposed by their country.

Contact Us

If you have any questions regarding your order or shipping, please contact us at:

Elvre.au@gmail.com

Élvre
Set your heart ablazé.