Refund & Returns Policy

At ELVRÉ, all purchases are final. We do not offer refunds or exchanges for change of mind, incorrect size selection, incorrect colour selection, or personal preference.

Please carefully review our product information and size guide before placing your order.

Faulty or Damaged Items

If your item arrives faulty, damaged, defective, or materially different from what you ordered, please contact us at Elvre.au@gmail.com as soon as possible.

Please include your order number and clear photos showing the issue so that we can assess the matter and assist you.

Where required under Australian Consumer Law, ELVRÉ will provide an appropriate remedy, which may include a repair, replacement, or refund.

Incorrect Items

If you receive an item that is different from what you ordered, please contact us before returning the item. We will work with you to resolve the issue.

Australian Consumer Law

Nothing in this policy excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law.

For any questions regarding returns or refunds, please contact us at Elvre.au@gmail.com